Returns & Exchanges

At NOVE, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn and tagged items. Our goal is to ensure you feel confident and satisfied with every piece added to your collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the original items in their secure packaging, ensuring all designer tags are attached and the garment is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.